This policy sets out the basis on which ADION Company collects personal data from you and how we process such data.
By visiting our website Site or Mobile Application, or any other applications or software we provide from time to time (collectively our “App”), you accept, and consent to the practices set out below.
1 – Collection of information
For the purposes outlined in Clause 2, we may collect and process the following information about you:
(a) Information provided to us, e.g. your name, address, email address, telephone number, credit card information and other personal description, by filling in forms on our Site or our App, or by corresponding with us, for example:
(i) when you register an account with us;
(ii) when you report any problem to us;
(iii) when you use certain features on our Site or our App;
(iv) when you request any support; or
(v) when you complete any survey or questionnaire we send you.
(b) Information we collect about you, i.e. information automatically collected when you visit our Site or use our App, for example:
(i) technical information, including the Internet protocol (IP) address, your log-in information, operating system and platform, etc.;
(ii) details of all transactions, such as purchases and payments you made on our Site and in our App; and
(iii) information about your visit, including the full Uniform Resource Locators (URLs), clickstream to, through and from our Site (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouseovers), methods used to browse away from the page, and any phone number used to call our customer service number.
We shall retain the said information and data as long as the laws permit. Data may be archived as long as the purpose for which the data, as stated in clause two herein below, remains compelling and subsisting.
2 – Uses made of the information
We use information held about you for the following purposes:
(a) providing, improving and developing our services;
(b) researching, designing and launching new features or products;
(c) presenting content and information in our Site and our App in the most effective manner for you and for the device you use;
(d) providing you with alerts, updates, materials or information about our services or other types of information that you requested or signed up to;
(e) complying with laws and regulations applicable to us in or outside of Hong Kong;
(f) responding or taking part in legal proceedings, including seeking professional advice;
(g) for direct marketing purposes (please see further details in Clause 2.2 below);
(h) communicating with you and responding to your questions or requests; and
(i) purposes directly related or incidental to the above.
We may use your personal data for direct marketing purpose. We require your consent specifically for this purpose and you may opt out any time. For the purpose of this clause:
(a) the personal data that may be used in direct marketing are those that you provide to us or we collect from you under Clause 1.1 above;
(b) the type of services or products that may be offered or advertised will be our products or services, seminars, conferences or events, and those of our affiliates or business partners;
(c) the relevant information may be sent to you by electronic messages, email, or in-app message;
3 – Disclosure of your information
We will keep your personal data we hold confidential but you agree we may provide information to:
(a) any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries;
(b) personnel, agents, advisers, auditors, contractors, financial institutions, and service providers in connection with our operations or services[Don’t think it is good idea to state too much examples herein].
(c) our overseas offices, affiliates, business partners and counterparts (on a need-to-know basis only);
(d) persons to whom we are required to make disclosure under applicable laws and regulations in or outside of Hong Kong; or
(e) actual or proposed transferees of our operations (or a substantial part thereof) in or outside of Hong Kong.
4 – Cookies